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Our Team

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Our Team


Our staff is comprised of professionals with a broad depth of funeral and cremation experience.  We are dedicated to helping direct you through this stressful and difficult time. We will answer all your questions regarding your options for funeral and cremation services. Please feel free to contact any of our staff members at any time.

J. Kirby Pulliam

J. Kirby Pulliam

General Manager

Kirby  joined us in 2019. He brings his talents and Ideas to us from Kansas City, Missouri. Kirby is a licensed Funeral Director with 24 years of experience. He holds a B.A. from Emporia State University. In the past, he has successfully fulfilled roles as Operations Manager and Sales Manager. Kirby has earned the 32nd Degree KCCH Master Mason status and looks forward to serving the Dallas Community. “It is my passion to take care of families at the hardest time of their lives.”

Kirby has two beautiful daughters, Paige and Jessica, who are his pride and joy. 


Donna Morris

Donna Morris

Office Manager

Donna has been the office manager at Lincoln since 2014 however, she has enjoyed working in the industry since 1997. In May of 2014, she decided to walk away from the corporate world and join a company that puts the families we serve first and foremost and has never looked back. She oversees the daily procedures of our business office and staff. During free time she enjoys spending time with her family


Steven G. Hill

Steven G. Hill

Funeral Director

Steven G. Hill is a native of Fort Myers FL. He knew at the early age of five years old he wanted to be a funeral director. Steven is a 2017 graduate of the Dallas Institute of Funeral Service, he is a licensed funeral director. He is also an active member of the National Funeral Directors & Morticians Association and was recognized in the associations National Magazine's 2018 summer edition of SCOPE, as a young man making a great stride in funeral service. 

Steven’s goal is to serve each family with Passion, Precision and Purpose.


Tawana Carroll

Tawana Carroll

Family Service Counselor

Tawana Johnson Carroll is a native of Texas. She was born and raised right here in Pleasant Grove. She previously worked in the Oil & Gas Industry for 11 years in the Accounts Receivable Department. Tawana is a licensed preneed insurance agent, and has worked in the Funeral Profession since 2010.  Tawana innately provides excellent customer service; builds long term relationships and helps her families make difficult decisions in advance of the need. . “I make every person I talk to feel like family.”


Tawana is very active in her children’s schools and her community. When she is not working, she loves to spend time with her husband Marcus, and her children Makayla and Mariah.   


Marcus Smith

Marcus Smith

Family Service Counselor

Marcus Smith grew up in Marshall Texas and moved to the DFW to take care of his grandmother after she suffered a stroke. He’s been with us since 2016. He is a graduate of Marshall High School. Marcus served 6 years in the National Guard. Marcus states “This opportunity was an unknown blessing that came in the form of tragedy.” His heart for taking care of people goes hand in hand with serving in this capacity.

 

Marcus enjoys watching football, and spending time with his lovely wife and 2 spoiled children. 


Pat Porter

Pat Porter

Family Service Counselor

Pat Porter is a native of Ruffin, South Carolina. She received a B.S. degree from SC State Univ., and a

Master’s Degree in Counseling from Amberton University. Pat brings to us a wealth of experience in counseling and communication and our families are delighted to have her. 

Pat enjoys playing tennis and traveling but her  greatest job is being the mother to

Arin, Sterling and Kason.


Marisol Cervantes

Marisol Cervantes

Family Service Counselor

Marisol joined the Lincoln Funeral Family in December 2018. She was Born and raised in Dallas, Texas. Graduated from Ashford University in San Diego, California and received a bachelors in Education. Marisol worked for Dallas ISD for 12 years. "As an educator, I enjoyed teaching children as well as adults. After two deaths in my life, it was time to make change in my career and accepted the opportunity to join the funeral industry. This is the best way to educate and assist family, friends and the community. In my spare time, I work for a Tejano Internet Radio station as an On - Air Radio Personality." 


Bernard Garza

Bernard Garza

Family Service Counselor

 “Bernie” has lived in the DFW area since 1996. He brings with him, 10 years of experience in serving families in the funeral profession. Bernie is bilingual and is honored to serve our families who are most comfortable speaking Spanish. He took a short break to try his hand at furniture sales, but his passion for helping families drew him back. “I believe in the benefits of pre-planning. It lessens the burden of death when families leave the gift of planning ahead.”

Bernie enjoys completing home improvement projects, working on his yard and most importantly, spending time with his family. 


Janice Demus

Janice Demus

Family Service Counselor

Janice is a Dallas resident. She joined us in 2019. She has been a Customer Care Agent in various roles for over 30 years. She takes great pride in providing outstanding customer service that result in long term relationships built on trust. “I love educating families and the community on the benefits of Pre-Arranging funeral and cemetery services.”

Janice is married and has 2 beautiful children. In her spare time she enjoys reading, singing and spending time with family. 


Shemetra Young

Shemetra Young

Family Service Counselor

 

Shemetra is a native of Dallas, Texas. She joined us in 2019. She worked as an Administrative Assistant for 12 years. In her capacity, she was a supervisor, an analyst, timekeeper and a developer of security badges. Shemetra took time off to care for members of her family which led her to realize her passion for helping people. “I make sure to provide superior service to each family I come in contact with.”

Shemetra has 2 children and 1 beloved grandson. She is a member of Ideal Family Church in Dallas, Texas. In her spare time, she loves reading, playing cards and bingo, and watching sports.    


Quisha Merrill

Quisha Merrill

Apprentice/Ambassador

Quisha Merrill is a native of Dallas Texas. She  graduated  from H. Grady Spruce High school and  Dallas Institute of Funeral Service. She is currently working on her apprenticeship  to become a dual licensed Funeral Director  and Embalmer. She is an active member at God & Jesus Perfect Church in Dallas,Tx.

Quisha loves spending time with God, her loving husband, son, and family traveling, singing, fishing and cooking.


Patricia A. Waller

Patricia A. Waller

Funeral Ambassador

Patricia was born in Magnolia, Arkansas. She has lived in the Dallas area for over 30 years. She joined us in 2019. Patricia loves meeting new people and helping others.  She is a very proud mother of two, grandmother of nine, and great grandmother of four.  Patricia is a member of Concord Church, in Dallas. Her passion is helping people grow by connecting them to their next step with Christ. “I love bringing comfort to families in need.”  


Michelle High

Administrative Assistant

Michelle High joined us in 2019 as an Administrative Assistant in Sales. Born and raised in Dallas Texas, lived in Georgia for a few years. Worked in the Airline Industry before becoming a City of Dallas employee, retired from the City of Dallas after 26 years of service. She always has been interested in the Funeral Service and now she has that opportunity.

Married to the love of her life, she loves spending time with family and traveling to new places.  


Arlissa Lee

Arlissa Lee

Administrative Assistant

Arlissa is a native of Dallas. She has been with us since 2016. She loves and finds a great sense of gratitude in helping people, as demonstrated in the attention to detail she gives each of our families. She helps families design permanent memorials for their loved ones. She has an eye for detail and encourages that each life be recognized through personalization.  “I may not have everything I want in life but I am blessed enough to have all that I need, for this I am grateful.” Arlissa is a proud member of Antioch Fellowship Missionary Baptist Church.  In her spare time she loves spending time with her darling baby girl, family and friends.


Daidrielle Cravin

Daidrielle Cravin

Administrative Assistant

Daidrielle started out as our front desk receptionist in 2015. Now she works with every funeral home in the community by assisting them with families who desire to be buried in Lincoln or Carver Cemeteries. She also helps maintain compliance with the Department of Banking.

She is the mother of one adorable little girl. In her spare time, she enjoys baking, spending time with her family, and reading new books.  




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